At SoftForge we provide weekly backups as standard. For those sites that have more demanding requirements, we are happy to quote for daily backups. All of our backups are stored in a third-party repository.  It is essential to keep the hosted site and the backups separate to avoid any problems should the hosting company run into issues. This allows for the seamless restoration of any website with any other hosting company.  

SoftForge uses a restore system that rewrites the original server configuration to meet any new server configuration it finds plus minimising any problems caused by the server environment. 

Additionally, at SoftForge, we archive backups for a set period so that should an issue be discovered at a later date we still have a restore point. 

At SoftForge we regularly test our website restore systems to see that they are functioned properly.

When creating a new client site we do it in such a way that the old information is not deleted, so for a limited period of time should you need to check the old site you can. 

Backups give you peace of mind but they can also become a headache if they fall into the wrong hands. 

SoftForge creates all of their client backups of the web tree meaning your backups are not susceptible to being discovered. 
They are stored in a secure third party system and each clients site  backup is individually password protected. 

Unlike many website companies, we do not out source.
Your site will be made by us.

We can be with you as your blog grows and help you make the right choices so you get the very most from your Brochure CMS.

Security is a many-layered thing. And while most of the services and packages we have at SoftForge are designed to interact with you, security is one of those that we really do want to look after for you.

We use many different tools starting with the server and the managed services that websites are built upon. Hardware firewalls, software firewalls, storing off the web tree those things that ought to be and removing the Easter eggs and services that would give a hacker a helping hand.

If the last bit meant nothing to you that's fine we are happy to cover those areas for you, to advise and guide you through the rough seas that is security on the web and steer you to a safe port.

SoftForge is careful where it hosts its websites. This is where you do pay for what you get and although a cheaper solution may sound more attractive the old adage, "buy cheap buy twice" hits home.

Security is about protection your work, reputation and your customers. When put like that is this really something you wish to leave to an unmanaged discount solution?

Software security starts with picking the right applications to make your site. Building relationships with the application developers and turning that knowledge to sorting the secure well written from the rest.

Being aware of the extensions that are on any security or vulnerability lists and always remove any applications that are no longer needed. 

At SoftForge we get to know our customers and our customers know us. We have a clear set-out chain of actions with safeguards against social engineering attacks. So when we get an email saying that the owner of the site is on holiday and that they urgently need the IP changed, or the domain record update, we will do nothing until we have confirmed to our satisfaction that the instructions are coming from the person with the correct credentials

Unlike many website companies, we do not out source.
Your site will be made by us.

We can be with you as your blog grows and help you make the right choices so you get the very most from your Brochure CMS.

With any business, you need to know how you are spending your money not only in the past but for the future outlay. The same is true for a healthy website, knowledge of how clients use your site, where they enter and where they exit is vital for you to see if money has been well spent on features and to plan for new and improved development. 

Good analytics will repay the cost of its preparation many times over stopping you from wasting precious time creating features that users will not use.  

Accurate reports let you concentrate your resources where they are most needed. Targeting your resources to bring you the maximum return on your investment .

Using analytics provides statistics that can help to improve business performance by analysing data and the information regarding your site. 
Only with this knowledge, can you properly understand where you need to make changes.

How you think your clients and prospective customers view your site and the reality of how they really use it can be very different. 

Insights from proper analysis and reviewing your key objectives will help you refine the functionality of your site 

SoftForge can provide you with detailed monthly analytic reports to help you review your progress and plan for your future. 

SoftForge can also provide specific reports so you can monitor new features and maximise returns. 

Unlike many website companies, we do not out source.
Your site will be made by us.

We can be with you as your blog grows and help you make the right choices so you get the very most from your Brochure CMS.

There is much to think about when setting up your newsletter system, you need to decide how you are going to structure the different distribution lists so you can best talk to your audience. SoftForge is happy to help you with that task. 

Your newsletters should consist of interesting articles that your clients and prospective clients can read and follow through to your site.

SoftForge can help you produce well-crafted newsletters which will reinforce your brand, bringing awareness to the changes that your company wants to showcase. 
This will give valuable insight from your client's interaction which will inform and guide your future communications. 

SoftForge is here to help guide you through the creation of your campaigns, the production of your newsletters and the segmentation of your distribution lists. 

Newsletters allow you to reach out to specific distribution lists.
Your clients can select their areas of interest which meet their needs.
Distribution lists allow you to segment and target specific interest groups which in turn rewards you with higher uptake and client interaction.

Sending newsletters to your clients provides you with vital feedback. 
Every newsletter that is opened, every link that is clicked on will show you what your clients truly value and are interested in.
This client specific information should feedback into your articles and product choices.

"If you build it they will come" doesn't work in reality. 
You need an audience and your newsletter provides you with the perfect opportunity when launching new products and services. 
The sooner you start your newsletter, the sooner you can use its full potential. 

Unlike many website companies, we do not out source.
Your site will be made by us.

We can be with you as your blog grows and help you make the right choices so you get the very most from your Brochure CMS.