Below you will find details of our maintenance agreement which is available to all our clients:

All prices are exclusive of VAT.

Why IT Maintenance is Crucial for Your Business

In today's fast-paced digital landscape, even minor IT issues can lead to significant disruptions in your business operations. Regular IT maintenance is essential to prevent potential problems, optimise system performance, and ensure that your technology investments continue to deliver value. At Softforge, we offer a range of maintenance services tailored to meet the unique needs of your business, so you can focus on what matters most—growing your business.

Our IT Maintenance Services Include:

• Preventative Maintenance: Our team conducts regular system checks, updates, and optimisations to identify and address potential issues before they escalate. This includes routine software updates, security patches, and hardware inspections to ensure your IT environment is always up to date and secure.

• Proactive Monitoring and Support: We utilise advanced monitoring tools to keep a close eye on your IT infrastructure 24/7. By detecting and resolving issues in real-time, we can minimise disruptions and maintain the highest levels of system uptime.

• System Health Checks: Our comprehensive system health checks cover all aspects of your IT environment, from servers and networks to individual workstations. We analyse performance, identify bottlenecks, and provide recommendations for improvements to enhance overall efficiency.

• Hardware Maintenance: We provide ongoing hardware maintenance services, including diagnostics, repairs, and replacements. Whether it's maintaining your servers, desktops, or network equipment, our team ensures that your hardware remains in peak condition.

• Software Maintenance: Keeping your software up to date is vital for security and performance. We manage all aspects of software maintenance, including installing updates, applying patches, and ensuring compatibility across your IT systems.

• Backup and Disaster Recovery: Our backup and disaster recovery services are designed to protect your critical business data. We implement robust backup solutions and regularly test disaster recovery plans to ensure that your data is safe and can be restored quickly in the event of an emergency.

• Security Audits and Updates: With the increasing threat of cyberattacks, maintaining strong security is more important than ever. We conduct regular security audits, apply necessary updates, and implement best practices to safeguard your IT environment against potential threats.

All prices are exclusive of VAT

This table gives the support prices by hourly rate.

We understand that each business has unique requirements, which is why we offer flexible and transparent pricing for our additional labour support and development services. By providing a range of options that cater to both planned and unplanned needs, whether remote or on-site, we ensure that you receive the right level of support exactly when you need it. Our goal is to minimise disruptions and maximise your operational efficiency, all while maintaining the highest standards of service. At Softforge, our commitment is to deliver reliable IT solutions that empower your business to thrive, allowing you to concentrate on what matters most—your growth and success.

With Softforge, you can focus on growing your business while we take care of the technical details. We ensure that you receive the right level of support exactly when you need it. 

Get in touch with SoftForge, you can also book a google meeting directly with Phil or Stacey.

Investing in IT training is not just about enhancing your team’s technical abilities; it's about empowering your business to operate more efficiently, securely, and effectively. Whether you're adopting new software, migrating to a cloud environment, or implementing advanced cybersecurity measures, proper training ensures that your team can handle these changes with confidence and competence.

A well-trained team can reduce operational risks, enhance productivity, and ensure that your technology investments deliver the maximum return on investment.

Whether you're looking to enhance your team’s software skills, improve cybersecurity awareness, or stay ahead of industry trends, Softforge is here to help.