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FAQs

What services does SoftForge offer?

SoftForge provides a range of web development services, including:

  • Custom Joomla CMS development and support
  • PHP development
  • AJAX and JavaScript integration
  • MySQL database design and management
  • Website optimisation and performance tuning
  • API integration and custom web application development
What is Joomla, and why should I use it for my website?

Joomla is a flexible and powerful Content Management System (CMS) used to create dynamic websites and online applications. It's known for its:

  • Extensive range of plugins and templates
  • Strong security features
  • Large, active community
  • Easy management of content without technical knowledge
How do I know if Joomla is the right CMS for my project?

Joomla is ideal if you need:

  • A content-heavy site with regular updates
  • Multiple user roles with different access levels
  • Integration with third-party APIs or services
  • An online store (Joomla can be extended with e-commerce features)
Can you help with an existing Joomla website?

Absolutely! We offer support and maintenance services for existing Joomla sites, including:

  • Security audits and updates
  • Bug fixing and performance optimisation
  • Custom plugin and theme development
  • Migrations and upgrades to newer versions of Joomla
What is PHP, and why is it used in web development?

PHP is a popular server-side programming language used to create dynamic websites and applications. It is widely supported, flexible, and powers some of the largest websites on the internet. We use PHP because it:

  • Integrates seamlessly with databases like MySQL
  • Supports frameworks like Laravel and CMSs like Joomla and WordPress
  • Is highly scalable for web applications
Do you offer ongoing support after project completion?

Yes, we offer a variety of support and maintenance packages tailored to the needs of your business. These can include:

  • Regular security updates
  • Performance monitoring and optimisation
  • Bug fixes and troubleshooting
  • Feature enhancements and content updates
  • Web Audit Reports
  • Competitor Reports
  • Blog writing
How long does it take to develop a website?

The timeline for website development depends on the complexity and size of the project. A simple website may take a few weeks, while a more complex site with custom features, APIs, and integrations could take several months. We work closely with clients to define clear timelines and milestones from the start.

Can you optimise my website for mobile devices?

Yes, all websites we develop are mobile-friendly and responsive by default. This means they will look great and function properly on any device, including smartphones and tablets. Mobile optimisation is essential for user experience and SEO.

Do you provide SEO services?

Yes, we integrate basic on-page SEO practices during development, such as:

  • Optimising meta tags and descriptions
  • Improving site load speed
  • Ensuring mobile responsiveness
  • Implementing proper heading structures and clean URLs
What kind of security measures do you implement on websites?

Security is a top priority at SoftForge. We implement:

  • SSL certificates for encrypted communication
  • Regular software and plugin updates
  • Firewall and malware protection
  • Secure coding practices to avoid vulnerabilities (e.g., SQL injection, cross-site scripting)
  • Backups to ensure data safety and quick recovery in case of issues
What if I don’t have technical knowledge - can you still help?

Of course. Our goal is to make the development process easy and straight forward for you. We’ll explain everything in clear terms and guide you through each step of the process.

How do I get started with a project at SoftForge?

Simply reach out to us through our contact form, or give us a call. We’ll schedule an initial consultation to discuss your requirements and goals. From there, we can provide a detailed proposal with timelines and costs.

What are your pricing models?

Our pricing depends on the scope and complexity of the project.